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We're Reopening May 18th

Friday, May 15, 2020 Customer Notice

We're Reopening Our Store

We're delighted to announce that Stakelums Home & Hardware and Stakelums Expert Electrical will reopen on Monday May 18th 2020. We really appreciate the support of our customers through this challenging time and know it will take time to adjust to the "new normal" but are doing everything in our power to make your shopping experience as seamless as possible. To ensure the safety of our team, customers and community, we will continue to observe social distancing and limiting the number of people at any given time instore.

 

Changes to how we operate
  • Controlled Access Areas - at especially busy times on arrival to our store you will be greeted by a member of our team who will let you know when you can enter
  • Hand sanitizers will be located at every entrance & exit and also at certain areas around our store and we will be insisting every customer use these upon arrival and departure from our store
  • New queueing system in certain areas will be in place to adhere to social distancing protocols that must be followed
  • Adjusted operating hours will be introduced and we will now be closed on Sundays for the foreseable future and will also close at 5pm on Saturdays
  • We encourage ordering online or call/email and collect service to minimize numbers in our shop - details below
  • We also encourage the use of contactless payment methods
  • Perspex sneeze screens have been erected at all counters to protect customers and our colleagues
Opening Hours 
  • Monday - Friday: 9am - 5:30pm (Trade Opens from 8am*)
  • Saturday: 9am - 5pm
  • Closed Sundays & Public Holidays
 
Collection Service
  1. You can order ahead by calling 0504-21900 or emailing our team from our contact page
  2. Our team will contact you when your order is ready to collect
  3. Come and collect from designated areas

Please Note: Covid-19 Compliance Officers have been appointed and strict controls will be in place to ensure a safe shopping experience for our customers. We would respectfully ask that you show patience with our super team, who have been instructed and trained to keep you and themselves safe during your visit.

We Look forward to welcoming you, our loyal customers back into our shop on Monday.  It will be different to what it always has been, but we are confident with your support we can all adapt to this new reality and once again successfully service you all as Stakelums has been for over 50 years.